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"In self-evaluations, both top and solid performers reported a ten-percent increase in personal productivity immediately following the sessions. That increase in improvement grew to 20 percent after six months, and 25 percent a year later...[Don] Leonard [vice president, quality, technology and process research] was more than pleased with the results: ‘My original thought was that if we could help the solid performers improve, we could have a high-performing team. What we tended to do is bring the whole team up.'"

—As reported in Bell Labs News, Sept 13, 1993

"Engineers who went through the [Star@Work] program boosted their productivity by 10% in eight months, saving Bell Labs three times the money spent on the program after one year, and more than six times after two years."

—As reported in The Wall Street Journal, May 3, 1993

Star@Work Workshop Ratings

Sixty participants from Southwestern Bell, Analog Devices, and Carnegie Mellon University recently completed the Star@Work experience. Each participant completed a six-point evaluation summary at the conclusion of the program. Following is a sample of questions taken directly from the evaluation along with the average point rating.

1
Strongly
Disagree 2
Disagree 3
Slightly
Disagree 4
Slightly
Agree 5
Agree 6
Strongly
Agree

1) The program dealt with personal performance issues.
Average response: 5.1

2) The program provided useful ideas for improving my performance.
Average response: 5.3

3) As a result of the program, I already have made some changes in how I do my work.
Average response: 5.0

4) I learned a great deal from listening to and sharing with my colleagues during the sessions.
Average response: 5.2

5) The program equipped me to work more productively in a team/work group.
Average response: 4.7

6) This program was enjoyable.
Average response: 5.0

Participant Reactions

What do Star@Work participants think of the program? Here is a representative sample of recent comments from workshop participants at Southwestern Bell, Analog Devices, and Carnegie Mellon University:

"I think the program has helped staff to more fully understand that a "leader" does not have to be a designated leader; that to be a good leader you have to be a good follower and vice versa; staff are beginning to understand how to engage in both roles successfully."
"It is one of the best personal development classes I have attended."
"The course focused on the right topics and kept them before me in a way that demanded progress and changed my behavior."
"I feel as though I walk away with a few distinct, targeted strategies which will make me more effective and productive."
"Exposure to other views stimulates self-examination and suggests new avenues."
"The articles and prework were excellent."

Client Evaluations of Star@Work
How 'Star@Work' Works
The Creator of 'Star@Work'

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